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There are no difference between OpenERP Onsite and OpenERP Online. OpenERP Online always uses the latest official stable version of OpenERP and includes several additional services: hosting, database management, stable security update, backups, maintenance, bug fixing and migrations, etc...
On top of that, custom modules cannot be installed by the end-user to make sure that your server will be as stable as possible.
For every subscription, we provide the following hardware resources:
It also includes the following services:
Pricing and Payments
Our pricing model is extremely simple. We charge $49 or €39 per month per user. (According to the currency you choose). We bill you each month according to the number of users registered in the system at that time. If you add new users during the next 30 days they will only be charged with the next invoice.
The storage volume allowed is 1GB per account, this being the minimum dedicated per database. If you use more we will charge $6.5 or €5 per extra GB.
You will receive an invoice at the beginning of each billing period, according to the number of active users created in the system. Once the invoice is paid, you will get a confirmation that the payment has been successful through the secured payment platform. If you do not pay the invoice within the payment term, your account will be deactivated but will be reactivated automatically after the payment has occurred.
Daily statistics on your OpenERP Online usage page are available through the control center. They Include hours of use by instance, hours of use by day or user, monthly invoice amount, space used by your instance(s), etc.
Infrastructure and Security
For every OpenERP Online subscription, we provide an access to the following infrastructure to guarantee you the best reliability and security:
We have two data centers, one in Europe (France) and one in the U.S. (East Coast).
With OpenERP Online, we want to provide you with the maximum flexibility and avoid the traditional Lock-In model of SaaS offers. Therefore, the version of OpenERP used in OpenERP Online is the same as the Open Source version of OpenERP you can install on your premise.
From the control center, you also have an access to all your backup servers. You can download a dump of your PostgreSQL database and all your files from our FTP access and switch to an on-site installation of OpenERP.
For security and confidentiality reasons, we don't provide servers' shell accesses to our customers. We only allow 3 OpenERP employees to have a root access to our customers' servers.
Yes it is possible if your instance uses only modules from the latest offcials addons. Contact our sales to get a quote: firstname.lastname@example.org
OpenERP supports data importation from .CSV text files (Comma Separated Values) for any object of the system. If you succeed to export all your data to .CSV files, you should be able to import it in OpenERP. For experts, you can also connect your own scripts through web-services. Read our documentation for more information. We also provide data migration services. Contact us to get a quotation depending on your current software: email@example.com
Yes. If you need it, we provide services at an extra fee on OpenERP Online: support, trainings, help to customize or configure, data import, etc. You can also contact an OpenERP partner; most of them provide services on OpenERP Online as well.
All OpenERP Online customers benefit from the OpenERP Publisher's Warranty contract services, including maintenance and migrations service. If you find a bug please contact our support team at firstname.lastname@example.org, by making sure to mention your instance name and subscription ID.
OpenERP allows you much more flexibility than other traditional ERPs. You can design new features directly in the OpenERP user interface. We provide you with the report designer, the screen and object editor, workflow designer, etc. Yet if you want to develop new modules we advise you to use the on site edition and have your modules certified by OpenERP in order to guarantee that they will be supported by OpenERP in the long run.
Over 10 languages are available in OpenERP Online (English, Catalan, Chinese (Simplified), Dutch, Estonian, French, German, Italian, Polish, Portuguese, Spanish). The OpenERP Online control center is only available English.