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Migration of DB with custom modules is totally possible and supported by our migration platform. Here are the steps:
1) The partner dumps his customer DB (the whole DB with custom modules)
2) He uploads this DB on our migration platfom: http://migration.openerp.com/
3) OpenERP does the migration job:
1 WITHOUT custom modules data (custom views, custom workflows, some attachments, ... and anything which will prevent us from doing functional tests were removed). This database is mostly useful for us, never install it on a production server
he job from OpenERP's side is done, all certified modules (and their data) are migrated. Now the partner has the choice for the custom part: he can handle the migration himself or ask OpenERP to do it for him.
If he chooses to do it himself:
6) The partner fixes any problem that may occur
To show you how it works concretely, here is an example and step by step process:
I have my database working on v of OpenERP with the following custom modules installed:
Service from OpenERP:
OpenERP can do the job of migrating the custom modules from one version to any future version. This is an extra service, not included in the OERP Enterprise contract. The price of this migration service is based on the code lines of the custom modules (800€ per batch of 1000 lines of code).